Badeum Clinic Desk answers calls to your clinic with an AI, records the name, number, enquiry and preferred callback time, and shows them to the clinic after log in.
Stored: your email and name; the caller’s name, number, enquiry and the call transcript. Call records are deleted after the clinic’s retention period (30 days by default).
Call audio is not kept. The carrier’s automatic recording is deleted after the call.
The AI gives no prices or medical advice and confirms no appointments. It tells callers that a person will call back.
Records are visible only to people logged in to that clinic’s account.